Thanks to the emergence of the Internet, individuals are now constantly connected and have become used to being bombarded with a multitude of information, some of which is provided by their local authorities. Communicating with citizens helps to strengthen their sense of belonging and to efficiently alert them in the event of an emergency.
There are various systems that can help towns to communicate with their inhabitants.
Thanks to variable message signs, for example, towns can now circulate a message among a greater number of people and personalise it depending on the neighbourhood in question, whilst the installation of Wi-Fi terminals and other connected services faciltate communication between towns and their inhabitants with a view to better supporting them on a day-to-day basis.
The connected control centre designed by the grouping Bouygues Énergies & Services and Citelum with Suez for Dijon Métropole connects the 23 municipalities urban equipment, remotely manages them thus optimising the management of events. The platform also records alerts from citizens and send them a message when the incidents have been solved.